Our Impact

Our Impact

Our Network of Services is Saving Lives and Strengthening our Community Every Day—One Person at a Time.

Homeless Resource Center and Homeless Shelter

  • As an entry point within Connecticut's Emergency Response System, our shelter is a safe harbor for individuals and families to receive the critical services (sheltering; food; clothing; advocacy; case management and referrals; after-school tutoring; veteran's case management services; assessment and counseling services; and health screenings) they need to stabilize, recover, and overcome their housing crises.

    Our Homeless Shelter served 648 unduplicated individuals, including 56 families with 104 children in the fiscal year ending June 30, 2020. 

Soup Kitchen and Food Pantry

  • Our Soup Kitchen serves a nutritionally balanced, hot noon-time meal seven days a week to individuals and families experiencing poverty, hunger, and homelessness. Our Food Pantry, which also operates in the same location, distributed weekly groceries to the area's poor at no charge.

    In the fiscal year ending June 30, 2020, the Soup Kitchen served 175,379 cooked meals: This includes take-out, breakfast and noon-time meals, and averages to over 480 meals per day.  The Food Pantry distributed and equivalent of 77,481 meals in bagged groceries to the poor in the community.   

Thrift Store

  • Our Thrift Store, in the center of Waterbury, provides relief to families and individuals living with the challenges of poverty, and offers them access to basic items and furnishings that are not affordable to them through conventional outlets.

    The Thrift Store provided 1,386 people with clothing and 139 individuals families with furniture and home goods who were experiencing poverty in our community. This amounts to a total of $104,650 of goods to the community free of charge in the fiscal year ending June 30, 2020.

Residential Mental Health Programs



  • Approximately 1 in every 25 adults living in the US experience a serious mental health condition, such as schizophrenia, bipolar disorder or long-term recurring major depression1. The symptoms of a serious mental illness can affect one's speech, mood, thinking, beliefs, or behavior. With this in mind, people living with these challenges often need help and support with their recovery to transition successfully into independent living in the community at large.

    Our Casa De Rosa Mental Health Residential Living Center, and our Cornerstone Mental Health Supervised Apartment Program both provide assistance with essential services critical to success, e.g., supervised housing and medication management; access and linkages to clinical, substance abuse, and medical services; coordination of care; and training in social cognition, recovery, and independent living skills.

    Our Casa De Rosa Group Home served over 13 unduplicated clients in fiscal year ending June 30th 2020.
    Our Cornerstone Supervised Apartment Program served over 21 unduplicated clients in the fiscal year ending June 30th 2020. 

    1.Serious Mental Illness (SMI) Among Adults. (n.d.). Retrieved October 23, 2015, from http://www.nimh.nih.gov/health/statistics/prevalence/serious-mental-illness-smi-among-us-adults.shtml

Rapid Re-Housing

  • Often, a minor intervention is all that is needed for a person to overcome homelessness. The shelter administers a rapid re-housing program to help guests move out of the shelter quickly. The program is short-term and designed to support guests with low housing barriers. Eligible guests are stabilized upon being housed, and wrap-around services are offered to help improve the chances of long-term housing stability, which ultimately reduces community costs related to homelessness.

    The Shelter Rapid Re-housing Program served 27 unduplicated clients and 14 households in fiscal year ending June 30th 2020.

Permanent Supportive Housing

  • Our Society of Support (SOS) Program provides housing assistance and long-term case management services for individuals and families living with mental health disabilities. These disabilities interfere with their housing stability, health, and self-sufficiency. Providing housing assistance in conjunction with supportive services improves housing stability, self-efficacy, and opportunities for treatment and recovery. Supportive Housing is effective, and reduces the use of crisis services that are frequently used by people who are unsupported and homeless: emergency rooms, hospitals, jails, psychiatric centers, and detoxification programs.

    The Society of Support Program served 10 families and 14 singles (23 unduplicated adults and 13 unduplicated children) in the fiscal year ending June 30th 2020.

  • Underemployment and unemployment are often key factors in driving families to homelessness. By offering clean, safe, and affordable housing to struggling families, we are preventing homelessness, and offering a brighter future to families in need.

    Our Liberty Hall Complex housed 42 unduplicated people in the fiscal year ending June 30th 2020.

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